STUDENT LIFE

Please be sure you are getting the personal, academic, and professional support you need to succeed in all of your UMD courses.

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FIRE recommends you become familiar with:

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• COVID-19 RESOURCES
  The university has the HEAL line at (301-405-4325).  The HEAL line is intended for those who screen positive, believe they have symptoms of COVID-19 or have been exposed to COVID-19. 
  
  The Counseling Center has a broad range of COVID-19 Care & Support Resources.
   

• KEEP LEARNING
  UMD has worked to aggregate many technology and learning services in one place.  Please visit Keep Learning @ UMD to learn more about the Fall semester, ways to academically succeed and solutions to technology problems.
   

• THE COUNSELING CENTER
  The Counseling Center provides comprehensive support services that promote the personal, social, and academic success of UMD students.
  
  The Counseling Center will be offering wellness workshops throughout the fall semester.
   

• THE TUTORING CENTER
  The University is committed to academic excellence and provides a variety of tutoring and other academic resources to support student success.
   

• THE CAREER CENTER
  The University Career Center & The President’s Promise provides comprehensive career assistance for all students enrolled at the University of Maryland, College Park.  Designed to support students through each stage of their career development, the Center offers an array of resources, services, and programs that empower students to pursue their ambitions and navigate a meaningful career journey.
   

• STUDENT SUCCESS OFFICE
  The Student Success Office has a broad range of support available for students seeking tutoring, financial assistance, information on academic policies, and health and wellness services. 
   

• 4Maryland
  Fall 2020 Reopening Plan
  UMD has been working collaboratively across campus to develop a plan to ensure all operations and courses are safe, coordinated, and in line with state and national guidance.

TECHNOLOGY

The following is a list of resources that will help ensure you and your computer are ready for the engagement.

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• TERPMAIL
  Several FIRE services (Google Shared drives and Slack) require you to have an active Terpmail account working.  Please follow these steps to get this important UMD resource up and running!
   

• TERPWARE
  Visit the UMD Terpware website and download and install software provided by your enrollment at UMD. 
  
  Even if you already have some of this software (Microsoft Office), it is recommended that you uninstall your existing version and install a full and complete version of the current version on Terpware. 
   

• CHROME
  There are many web browsers, right?   FIRE highly recommends you adopt and use Google Chrome exclusively for your UMD courses. 
  
  We have found that most of the websites, applications, and extensions we use work best and most reliably with Chrome.  We have fixed many problems that students have by suggesting "Have you tried it in Chrome?".  So, just start with Chrome, and let's go from there.
   

• GOOGLE DRIVE & GOOGLE APPS
  You have a huge amount of cloud storage available to you through your UMD Google account. 
  
  Install Google Drive File Stream on your computer to ensure all of your non-Google documents (Office, PDF, source code, etc) are automatically backed up as you work on them!
   

• SLACK
  We will be using Slack for FIRE Semester 1 and some FIRE research streams.  Visit our dedicated page to learn more!
   

• TECH HELP DESK
  Get help now with any technology issues that you are having (or call 301-405-1500).
   

• LEARN ELMS & GET HELP
  Take advantage of this short tutorial, and get help when you need it.  You can also browse tutorials and ELMs support guides (or call 877-399-4090).